The current cancellation policy is as follows with the percentages indicating the fee calculated from the booked itinerary.
| Tour Bookings | ||
|---|---|---|
| Advance Notice | Rescheduling* | Cancelling |
| > 5 days | 0% | 25% |
| 24 hrs to 5 days | 25% | 50% |
| 1 to 24 hrs | 50% | 100% |
| < 1 hour | 100% | 100% |
| Charter and Shuttle bookings | ||
|---|---|---|
| Advance Notice | Rescheduling* | Cancelling |
| > 3 days | 0% | 0% |
| 1 hr to 3 days | 18,725 THB** | 50% |
| < 1 hour | 100% | 100% |
*Rescheduled itinerary must be within 30 days from the original mission date. Amendable itinerary can only be confirmed subject to aircraft availability.
**VAT included.